Please ensure to have a backup of all data on your device at all times. If Wacom MobileStudio Pro 2019 (DTHW1321 & DTHW1621) does need repair, the Wacom repair team will reset the Mobile Studio Pro to a clean Windows 10. For a list of requirements visit Microsoft’s page here. The Wacom MobileStudio 2016 (DTHW1320 & DTHW1620), Wacom Cintiq Pro Engine, Companion and Companion 2 are not compatible with Windows 11. Microsoft is slowly rolling out free updates to Windows 11 via Windows updates to compatible computers. Thanks in advance.The Wacom MobileStudio Pro 2019 (DTHW1321 & DTHW1621) is compatible with Windows 11. When the taskbar is not glitching you can draw and use the touch normally with pen pressure and everything working perfectly. The tablet works fine as a laptop and if you plug a keyboard and mouse into it there appears to be nothing wrong with it operating as a standalone computer.

Ive contacted Wacom directly but because its a discontinued product and just out of warranty they are going to charge $1200 flat price fee just to fix what seems to me as a simple driver issue. Ive attempted reinstalling the drivers, and making sure that services are running fine.

Anyway, thinking this wasnt such a big deal I just wiped my device to factory default to hopefully fix the issue. I beleive at around this time I had done an update to the BIOS or Some update through the wacom program. So about a week ago now this error randomly started occuring with my wacom tablet where the taskbar started bugging out, when this occured the touch and pen input stopped working.

Operating System: Windows 10 Wacom Product: Wacom Cintiq Companion 2 Intel i5 Driver Version: attempted to install past drivers but currently and have been sitting on the latest wacom 6.3.3 driver

Cintiq companion 2 driver